Shipping policy
Shipping and Returns
Droplet has a 30-day money-back guarantee from the date of delivery, for any returns.
You can also purchase the optional protection plan Hydrific Care+ to extend to a 60-day money back guarantee, and includes free replacement or full refund if your package is lost, stolen or damaged in transit.
You can also purchase the optional protection plan Hydrific Care+ to extend to a 60-day money back guarantee, and includes free replacement or full refund if your package is lost, stolen or damaged in transit.
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Droplet is back in stock! Now ships from our U.S. distributor in 2-4 business days (transit times may vary)
- Droplet comes with a 2-year limited manufacturer's warranty, ensuring quality and reliability.
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Free U.S. shipping on all orders to all 50 U.S. states, including Alaska, Hawaii, and Puerto Rico.
. - Now shipping in Canada, from our Ontario based facility (excluding Quebec). Standard shipping rates apply and are calculated at checkout. There are no extra duties, fees, or tariffs.
- Droplet is not certified for sale or usage outside of the U.S. and Canada, read more here