Droplet is a smart home water monitoring device designed to simplify water usage, to better understand and optimize conservation in homes.
Droplet’s advanced dual ultrasonic sensors measure water flow non-invasively through a pipe, enabling water usage tracking of an entire home from a single point. It is compatible with a wide array of water pipes, accurately measuring water flow for residential properties. Employing patent-pending machine learning and AI techniques, Droplet swiftly identifies water events and promptly alerts users to potential leaks.
The corresponding mobile app presents data in easily comprehensible formats.
Droplet provides advanced, high-resolution water usage monitoring, allowing users to understand their consumption patterns for informed decision-making. This precise tracking enables homeowners to identify where and how they can save water easily, improving the environmental impact while reducing their water and energy bills.
Droplet also alerts users to potential leaks in their home's plumbing, enabling early action to prevent significant damage.
Performance & Capability:
• Detects water flows as low as 0.026 gallons per minute (0.1 liters per minute) equivalent to 0.05 fluid oz. per second, depending on the application, and pipe size and type.
Durability:
• (Coming Soon in May 2025 - Weather Proof: Rated IP65 for Water, Splash, and Dust Resistance, making it suitable for outdoor use.)
• Operating temperature from 32° F (0° C) to 149°F (65° C).
Power:
• Versatile power options with 110-240V AC, with USB-C input.
• Droplet runs off of a standard 5V/0.3A USB-A wall adapter, drawing around 2W during peak consumption.
Pipe Compatibility:
• Compatible with a range of pipe materials including PEX, Polyethylene (PE), ABS plastic, Copper (Types L, M, & K), Brass, and PVC/CPVC schedule 40 & 80.
• Works with most standard pipes that have outer diameters between 5/8" - 2" (equal to standard nominal pipes with inner diameters of 1/2" - 1-1/2")
Connectivity:
• Supports 2.4GHz Wi-Fi networks with industry standard (WPA2-Personal) with AES Encryption.
Mobile Compatibility:
• Accessible through both iPhone and Android mobile apps.
Droplet's integrated clamp-on design is non-invasive and can be used with almost any pipe type. It is compatible with a range of pipe sizes and materials, such as PEX, PE, ABS, Copper types L, M and K, Brass, and PVC/CPVC schedule 40 and 80. Its straightforward clamp-on design allows Droplet to effortlessly attach to your pipes without complications.
No special tools or equipment are required to install Droplet. Everything you need is included in the package, such as USB Power Cable and AC adapter.
The Droplet app will walk you through the entire installation and onboarding process, giving you step-by-step instructions on selecting the best installation location.
It's crucial to have a straight, unobstructed section of pipe before installing Droplet to ensure accurate readings and optimal performance.
Overall, installing Droplet is straightforward and can be completed quickly and easily with the assistance of the app. No special tools or expertise are necessary, making it accessible to users of all experience levels.
A solid blue light means Droplet is receiving a good signal on the pipe, and everything should be working normally. A blinking orange light means Droplet is not receiving a good signal on the pipe, and Droplet is unable to measure water flow.
If you've installed Droplet and still have a blinking orange light, here are potential causes:
Droplet operates without the need for batteries. It uses a dedicated 5' USB-C power cable and USB-A wall adapter plug that works with standard 110V AC power outlets.
Like many other smart home devices, if there is a power outage, your device will disconnect as well. However, once power is restored and your Wi-Fi reconnects, the device will automatically reconnect to the network and continue recording flow data.
Droplet is capable of monitoring both indoor and outdoor water usage, providing a comprehensive view of a household's total water consumption. However, for tracking outdoor usage, it's important that Droplet is installed at a point where the outdoor line has not yet branched off from the main water supply.
(Coming Soon in May 2025) Droplet is IP65 rated and designed to be able to withstand weather events including storms, wind, heat and cold with operating temperatures between 32° F (0° C) to 149°F (65° C).
Yes, Droplet can be used in various settings, including apartments, condos, single-family homes, and multi-family buildings. It operates by sensing water flow past the installation point.
Its design allows for installation on the main water line of individually plumbed units, enabling it to accurately monitor water usage specific to each unit. Droplet's distinctive capability to submeter within a building gives it a unique advantage over other water monitoring devices and standard water meters.
No, there are no monthly fees or subscriptions. All Droplet users have access to detailed water usage information and full functionality.
Currently, Droplet is operational exclusively within the United States. However, we are actively exploring opportunities for international expansion. Stay tuned for updates! You can contact us at help@hydrificwater.com with any questions.
Droplet is thoughtfully designed with eco-friendliness at its core. Our commitment to minimizing carbon footprint is reflected in our efficient manufacturing processes. Built in the US and designed in NYC, Droplet is made to last, and packaged in recyclable materials. Looking ahead, Hydrific is actively developing a comprehensive policy that will allow customers to return their Droplet for recycling and refurbishing.
Droplet comes with a 2-year limited manufacturer's warranty, ensuring quality and reliability. Additionally, we understand the importance of customer satisfaction, which is why we offer a 30-day money-back guarantee from the date of delivery for any returns. See more on the Warranty and Return Policy page.
Returns are accepted within a 30-day window following hardware delivery. To be eligible for a return, your Droplet device must have been purchased from Hydrific or an authorized seller. Returns from resellers, including eBay, are not accepted. You will need to provide a valid receipt, proof of purchase, or order number for the return process. Additionally, our Support Team is available to assist with instances of incompatibility, range issues, or unique installation circumstances. Contact us at help@hydrificwater.com for further assistance.
